Technical Service
Support Across Regions
Our Technical Service department is staffed by qualified scientists who are closely involved with all stages of product development. We will do our best to assist you in resolving any questions that you might have and welcome any suggestions as to how we can better meet your needs.
Please do not hesitate to call us at any time.
U.S. HEADQUARTERS
7:00 a.m. to 8:00 p.m. CST
Toll Free: 800-457-3801
Phone: 831-457-3800
Fax: 831-457-3801
e-mail: scbt@scbt.com
EUROPEAN SUPPORT
8:30 a.m. to 6:30 p.m.
Central European Time
Toll Free: 00800 4573 8000
Phone: +49 (0)6221 4503 0
Fax: +49 (0)6221 4503 45
e-mail: europe@scbt.com
ASIAN SUPPORT
Toll Free
001 800-1338-3838
(Hong Kong, Singapore, Thailand, Japan, Korea)
00 800-1338-3838
(Macau, Malaysia, Indonesia)
002 800-1338-3838
(Taiwan, ChungHwa Telecom)
(021) 800-820-8626
(China Telecom / Mobile)
Phone: +86 21 6093 6350
e-mail: asia@scbio.cn
9:00 a.m. to 7:00 p.m.
Japan/Korea Standard Time
8:00 a.m. to 6:00 p.m.
China Standard Time